THRIVE LOCAL NZ LIMITED

Website Design & Development Services

TERMS AND CONDITIONS

Effective Date: May 2026 | Governing Law: New Zealand

Published at: www.dropitdirect.com

1. Introduction

These Terms and Conditions ("Terms") govern all services provided by Thrive Local NZ Limited ("we", "us", "our"), operating through www.dropitdirect.com, to clients ("you", "the Client") in connection with the design, development, and delivery of websites, Facebook page setup, social media post services, and related digital marketing services.

Thrive Local NZ Limited is a New Zealand registered company. Our services are promoted and delivered through our website at www.dropitdirect.com, which serves as our primary online presence.

By engaging our services, making payment, or signing any proposal or quote, you agree to be bound by these Terms. If you do not agree, you must not proceed with engaging our services.

2. Services

Thrive Local NZ Limited provides website design and development services, Facebook page setup, and social media post creation services. The specific scope of each project will be outlined in a written quote or proposal provided to you prior to commencement of work.

2.1 Website Services

Our website services include the design and development of websites built on our platform. Please refer to Section 3 for important information regarding website and domain ownership.

2.2 Facebook & Social Media Services

We offer Facebook page setup and social media post creation services. Where we create or manage Facebook pages or content on your behalf:

• Facebook pages are created under your business name and ownership credentials where possible

• All content created remains the intellectual property of Thrive Local NZ Limited until full payment is received

• We are not responsible for any changes to Facebook's platform, policies, or algorithms that affect the performance of your page or posts

• Ongoing social media management is a separate service and must be agreed in writing

2.3 Scope of Work

All work is scoped to what is expressly stated in the agreed quote or proposal. The following are not included unless specifically agreed in writing:

• Additional pages or features beyond those quoted

• Ongoing website maintenance or updates

• Search engine optimisation (SEO) services

• Copywriting or content creation

• Photography or custom graphics unless quoted

• Third-party software licences or subscription fees

2.4 Revisions

Each project includes a reasonable number of revisions as specified in your quote. Additional revision rounds beyond what is included will be charged at our standard hourly rate, which will be communicated to you before work proceeds.

3. Website Ownership & Platform

3.1 Platform & Site Asset

All websites built by Thrive Local NZ Limited are constructed on our proprietary site builder platform. The website, including its design, structure, code, templates, and all associated files, remains the sole asset and intellectual property of Thrive Local NZ Limited.

The website is NOT transferable. Due to the nature of our platform, the built website cannot be exported, copied, or migrated to another hosting provider or content management system.

3.2 Client Access & Usage Rights

Upon receipt of full and final payment, the Client is granted a non-exclusive, non-transferable licence to use and display the website as published. This licence remains in effect for as long as the Client continues to use our hosting services (if applicable) and all fees are current.

3.3 Domain Name Ownership

Domain names are purchased by Thrive Local NZ Limited on behalf of the Client as part of the project. The following applies to all domain names:

• Domain names are registered in the name of Thrive Local NZ Limited until all outstanding payments have been received in full.

• Once full payment has been received, the Client may request a transfer of domain ownership.

• A domain transfer fee of NZD $50.00 (plus GST) applies per domain name transferred.

• The Client is responsible for providing accurate registrant details for the transfer.

• Thrive Local NZ Limited accepts no liability for any delay caused by the Client providing incorrect or incomplete transfer details.

• Domain renewals are the Client's responsibility once ownership has been transferred.

4. Payment Terms

4.1 Fees & Invoicing

All fees are as quoted in writing prior to commencement of work. Prices are stated exclusive of GST unless otherwise noted. GST will be added to all invoices where applicable.

4.2 Payment Schedule

Unless otherwise agreed in writing, the following payment schedule applies:

• 50% deposit is required before any work commences

• Remaining 50% balance is due prior to the website going live or being handed over

We reserve the right to pause or suspend work on any project where a payment is overdue.

4.3 Late Payment

Invoices not paid by the due date will incur interest at a rate of 1.5% per month on the outstanding balance. We reserve the right to recover any costs (including legal or debt collection fees) incurred in pursuing overdue payments.

4.4 Non-Payment

In the event of non-payment, Thrive Local NZ Limited reserves the right to:

• Suspend or take offline any website associated with the outstanding account

• Withhold domain transfer until full payment is received

• Retain all work product until outstanding invoices are settled in full

5. Cancellation

Either party may cancel a project by providing written notice. The following applies in the event of cancellation:

• The initial deposit is non-refundable under any circumstances

• If work has commenced beyond the deposit stage, the Client will be invoiced for all work completed to the date of cancellation at the agreed project rate

• Any third-party costs already incurred (including domain registration fees) will be charged to the Client

• Thrive Local NZ Limited reserves the right to cancel a project if the Client fails to provide required content, feedback, or payment within 30 days of request, without refund of deposit

6. Client Responsibilities

To enable timely delivery of your project, you agree to:

• Provide all required content (text, images, logos, etc.) in a timely manner

• Respond to requests for feedback, approvals, or information within 5 working days

• Ensure all content supplied to us does not infringe any third-party intellectual property rights

• Notify us promptly of any changes to your contact or billing details

Delays caused by the Client's failure to provide timely responses or content will not be considered a breach by Thrive Local NZ Limited and may result in revised delivery timeframes.

7. Intellectual Property

All original design work, code, graphics, and creative assets produced by Thrive Local NZ Limited remain our intellectual property until full payment is received.

Upon receipt of full payment, the Client is granted the usage licence described in clause 3.2. This does not constitute a transfer of copyright or ownership of the underlying design work.

The Client warrants that any content, images, or materials supplied to us for inclusion in the website do not infringe the intellectual property rights of any third party. You indemnify us against any claim arising from such infringement.

8. Limitation of Liability

To the maximum extent permitted by New Zealand law, Thrive Local NZ Limited shall not be liable for:

• Any indirect, incidental, or consequential loss arising from use of the website

• Loss of revenue, profits, or business opportunities

• Website downtime, data loss, or security breaches caused by third-party services

• Any errors or inaccuracies in content supplied by the Client

Our total liability to the Client in connection with any project shall not exceed the total fees paid by the Client for that specific project.

9. Privacy

Thrive Local NZ Limited collects and holds personal information in accordance with the New Zealand Privacy Act 2020. Personal information collected during the course of providing our services is used solely for the purpose of delivering those services and communicating with you.

We will not sell, rent, or share your personal information with third parties except where required by law or as necessary to deliver agreed services.

10. Acceptance of Terms

These Terms form a binding agreement between you and Thrive Local NZ Limited. You accept these Terms by:

• Paying any deposit or invoice issued by Thrive Local NZ Limited

• Responding in writing (including by email) confirming your agreement

• Signing or accepting any quote or proposal that references these Terms

These Terms are published on our website. We recommend you save or print a copy for your records.

11. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the New Zealand courts.

We encourage any disputes to first be raised directly with us in writing. We will make reasonable efforts to resolve any issues in good faith before any formal proceedings are commenced.

12. Cookies

Our website at www.dropitdirect.com uses cookies to help personalise your online experience. By accessing our website, you agree to the use of required cookies.

A cookie is a small text file placed on your device by a web server. Cookies cannot run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by the web server that issued them.

12.1 How We Use Cookies

We may use cookies to collect, store, and track information for statistical or marketing purposes. You have the ability to accept or decline optional cookies through your browser settings. Some cookies are required for the operation of our website and do not require your consent.

By accepting required cookies, you also accept that third-party cookies may be used where third-party services are integrated into our website, such as embedded social media widgets or video players.

13. User Comments & Content

Parts of our website may allow users to post feedback or other information. Thrive Local NZ Limited does not filter, edit, publish, or review user comments before they appear. Comments reflect the views of the person posting them and do not represent the views of Thrive Local NZ Limited.

To the extent permitted by New Zealand law, Thrive Local NZ Limited shall not be liable for any comments posted, or any liability, damages, or expenses arising from such comments.

By posting a comment, you warrant that:

• You are entitled to post the comment and have all necessary licences and consents to do so

• The comment does not infringe any intellectual property right of any third party

• The comment does not contain defamatory, offensive, indecent, or otherwise unlawful material

• The comment will not be used to solicit or promote business or unlawful activity

You grant Thrive Local NZ Limited a non-exclusive licence to use, reproduce, and edit any comments you post in any format or media. We reserve the right to monitor and remove any comments considered inappropriate or in breach of these Terms.

14. Hyperlinking to Our Website

The following organisations may link to our website without prior written approval: government agencies, search engines, news organisations, and online directory distributors linking in the same manner as they do for other listed businesses.

Other organisations wishing to link to our website should contact us via www.dropitdirect.com. We may approve link requests where the link is not deceptive, does not falsely imply sponsorship or endorsement, and fits the context of the linking party's site.

No use of Thrive Local NZ Limited's or DropITDirect's logo or artwork will be permitted for linking purposes without a formal trademark licence agreement. We reserve the right to request removal of any link to our website at any time, and you agree to comply with such a request immediately.

15. Content Liability

Thrive Local NZ Limited shall not be held responsible for any content that appears on websites we build for clients, once that content has been supplied or approved by the Client. You agree to protect and defend us against all claims arising from content on your website.

No content on any website we build should be libelous, obscene, criminal, or infringe the rights of any third party. The Client is solely responsible for ensuring all website content complies with applicable New Zealand laws.

16. Disclaimer

To the maximum extent permitted by applicable New Zealand law, we exclude all representations, warranties, and conditions relating to our website and services. Nothing in this disclaimer will:

• Limit or exclude liability for death or personal injury caused by negligence

• Limit or exclude liability for fraud or fraudulent misrepresentation

• Limit any liability in a way not permitted under applicable law

• Exclude any liability that cannot be excluded under applicable law

While we strive to ensure the information on our website is accurate, we do not warrant its completeness or accuracy, nor do we guarantee the website will remain continuously available. Where services are provided free of charge, we will not be liable for any loss or damage of any nature.

17. Changes to These Terms

Thrive Local NZ Limited reserves the right to update these Terms at any time. Updated Terms will be published at www.dropitdirect.com with a revised effective date. Continued use of our services after any changes constitutes acceptance of the updated Terms.

18. Contact Us

For any questions regarding these Terms and Conditions, please contact:

Thrive Local NZ Limited

Website: www.dropitdirect.com

New Zealand

For general enquiries, service requests, or any questions regarding these Terms, please visit www.dropitdirect.com or contact us via the details listed on our website.

These Terms and Conditions are published at www.dropitdirect.com and were last reviewed and updated in May 2026.

Thrive Local NZ Limited | www.dropitdirect.com | Terms and Conditions | May 2026